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Putting our customers first

Putting our customers first

To facilitate the daily monitoring when drying a water-damaged home or business, the SERVPRO of Greater Broken Arrow team takes into consideration that you have a life, and/or a business. It may not be convenient for us to monitor the affected area during a normal work day. We often use creative ways to access your home or business to complete necessary monitoring that works within your schedule.

Conscientious monitoring

Conscientious monitoring

Drying a home or business is a science. To get a water-damaged room back to preloss condition safely, efficiently and quickly, SERVPRO of Greater Broken Arrow utilizes standard set by the IICRC. Daily evaluation of moisture levels in contents, structure and air gives direction in making proper adjustments in dehumidification equipment. 

Quick to any size job

Quick to any size job

A fast response is crucial in any water damage to help minimize secondary damage- water wicking up walls or on contents; prolonged exposure to humidity creating risk of mold. In a business it also can affect profitability. SERVPRO of Greater Broken Arrow is local. We are able to respond within minutes to get a plan in place and begin removing water from your home or business.

As efficient as possible

As efficient as possible

One example of drying a wall behind a cabinet is to try to dry the wall from the other side of the wall. SERVPRO of Greater Broken Arrow uses whichever method is best for the situation. Another way is being employed here- to drill homes in a toe kick and force air into the openings. Once the wall is back to preloss condition, a matching veneer can be placed over the small holes. Less-invasive steps can equal getting things back to normal more quickly.

Alert to dangers to our customers

Alert to dangers to our customers

The SERVPRO of Greater Broken Arrow team is trained to be alert and attentive, especially when in the homes or businesses of our customers. One observant team member noticed that one light in this ceiling fixture appeared to be melting, creating a fire hazard. Power to the fixture was immediately shut off, customer notified, and a fire prevented!

Care for our customers

Care for our customers

Having your home and life disrupted by fire or water damage is more than an inconvenience. SERVPRO of Greater Broken Arrow tries to be as efficient in the mitigation and restoration process as possible. Some times that involves containing an area to allow more efficient drying, or for minimizing the effects of reconstruction. 

We want to make you happy and will do our very best!